Warranty & Complaints

Complaints Procedure

  1. The entrepreneur has a sufficiently publicized complaints procedure and handles complaints in accordance with this procedure.
  2. Complaints about the execution of the agreement must be submitted to the entrepreneur fully and clearly described within 1 month after the consumer has discovered the defects.
  3. Complaints submitted to the entrepreneur will be answered within a period of 30 days, calculated from the date of receipt. If a complaint requires a foreseeably longer processing time, the entrepreneur will respond within the 30-day period with a confirmation of receipt and an indication of when the consumer can expect a more detailed answer.
  4. If the complaint cannot be resolved by mutual agreement, a dispute arises that is subject to the dispute settlement procedure.
  5. In case of complaints, a consumer should contact the entrepreneur.
  6. A complaint does not suspend the entrepreneur's obligations, unless the entrepreneur indicates otherwise in writing.
  7. If a complaint is found to be justified by the entrepreneur, the entrepreneur will, at its discretion, either replace or repair the delivered products free of charge.

You can report your complaints by sending an email to klantenservice@hafkampmodeschoenen.nl. Please include clear photos of the complaint and don't forget to include proof of purchase. You are, of course, also welcome in one of our stores.

It can always happen that something doesn't go quite as planned. We recommend that you first make complaints known to us by emailing klantenservice@hafkampmodeschoenen.nl. If this does not lead to a solution, it is possible to register your dispute for mediation via WebwinkelKeur at https://www.webwinkelkeur.nl/consument/geschil/.

At Hafkamp Modeschoenen in Zeewolde, you can easily and quickly have your keys duplicated. Whether it's a house key, outdoor key, shed key, or bicycle key to be made, we will make your key ready immediately while you wait. Our key service is ideal for residents of Zeewolde who need an extra key or spare key.

House key duplication in Zeewolde

Do you need a house key for a family member, neighbor, or babysitter, or have you simply lost your spare key? With us, you can quickly and securely have your home or front door key duplicated. We use reliable key profiles so that your duplicate key works smoothly in any lock.

Bicycle key duplication

You can also come to us for bicycle key duplication. Whether it's a standard bicycle key, a key for an e-bike, city bike, we ensure an accurate duplicate. Ideal as an extra bicycle key or if you want a spare for emergencies.

Local key service in the center of Zeewolde

Hafkamp Modeschoenen is easily accessible and located in the center of Zeewolde. We offer a fast, reliable, and affordable key service when it comes to making or duplicating keys right around the corner.

Visit us without an appointment

Bring your key to Hafkamp Modeschoenen in Zeewolde and we will duplicate it for you immediately.

Fast, reliable, and always friendly service.

Key Service Zeewolde

In most cases, your key will be ready within minutes. You can simply wait in the store.

We copy almost all standard house and exterior door keys used in Zeewolde.

No, you can always walk in during opening hours. Your key will be copied immediately.

For key cutting, we apply different prices.

One side cut €7.99

Two sides cut €8.99

Keys with a plastic head €9.99

Our store in Almere-Stad does not have a key cutting machine. However, we can take your key and have a copy made in Zeewolde. Your new key(s) will typically be ready for collection within two days at the Hafkamp Modeschoenen store in Almere-Stad.

Do you have questions? Send us an email and we will answer promptly

Quick key cutting and copying at Hafkamp Modeschoenen Zeewolde

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